The following services are available:

• Complete your forms online: Online Forms Service
  
  This is a secure website to assist customers with the correct completion of forms on line. You will be required to register to use the Online Forms Service; registration takes just 5 minutes.  A dedicated helpline is available to assist customers using this service 0845 602 9848 or you can e-mail your enquiry to: onlineforms@insolvency.gsi.gov.uk . The Online Forms Service Frequently Asked Questions (FAQs) contain information covering commonly asked questions about this service. They can be accessed by clicking here.  The forms you can complete on line are:
   
  • Statement of Affairs in a Debtor's Petition - you will need to complete this form if you wish to present a petition to court to make yourself bankrupt
  • Creditor's Bankruptcy Petition (CP6) - you will need to complete this form and present it to the court if you wish to petition for an individual's bankruptcy
  • Creditor's Winding-up Petition (CP4) - you will need to complete this form and present it to the court if you wish to petition to wind up a limited company
  • Preliminary Information Questionnaire (DP) - I am a trader and made myself bankrupt and the Official Receiver has requested further information
  • Bankruptcy Preliminary Information Questionnaire (PIQB) - this is a questionnaire you will be asked to complete if someone else, a creditor, makes you bankrupt. It is needed to give the Official Receiver more information
  • Company Officer Preliminary Information Questionnaire (PIQC) - this is an additional questionnaire completed by a company director following a Winding-Up Order, and is needed to give the Official Receiver more information.
    
    
• Search the Individual Insolvency Register
  
  The register contains details of bankruptcies that are current or have ended in the last three months; current and individual voluntary arrangements and current bankruptcy restrictions orders and undertakings.
   

• Request information or raise a general query on insolvency

  Send us an e-mail at: Insolvency.Enquiryline@insolvency.gsi.gov.uk, or click here to enter a general query online if you need information or have a general query about insolvency legislation, procedures including the work of official receivers offices. You may be able to find the answer you require on line or find enough information to make any subsequent enquiry more specific. The Insolvency Enquiry Line (IEL) Reference Guide contains general information covering most topics commonly encountered by the IEL. This guide can be accessed by clicking here .

  You can telephone the Insolvency Enquiry Line between 9am and 5pm Mondays to Fridays (except Public Holidays) on 0845 602 9848 if you need further assistance.

  

  Note: The Insolvency Service and Official Receivers cannot provide legal or financial advice. You should seek this from a Citizens Advice Bureau, a solicitor, a qualified accountant, an authorised insolvency practitioner a licensed conveyancer or reputable financial adviser or advice centre.
  
  

• Enforcement Hotline
  
  The Enforcement Hotline enables people who have information about defiant directors and bankrupts to pass it on. The intention is to enforce disqualification and prevent the public from being exposed to more instances of corporate misconduct.
   

• Disqualified Directors Search
  
  You can now find the latest details on which directors have been disqualified and the reasons for the disqualification using the disqualified directors search.
  
  
• Find an insolvency practitioner
  
  The database contains contact details of licensed insolvency practitioners. NB: Not all insolvency practitioners are listed as some have requested not to be included within the database.
  
  
• Find an Official Receiver
  
  The database contains contact details of all Official Receivers in England and Wales.
  
  
• Make a complaint about how your case has been administered
  
  If you believe that things have gone wrong and you are dissatisfied with the service you have received from us you can register a complaint on line.
  
  
• BANCS
  
  BANCS is an online system which holds records of cases being dealt with by Insolvency Practitioners. This system is only available to registered IP's
  
  
• PIU
  
  The Public Interest Unit, also known as the PIU, deals with 'provisional liquidations'.  This means a court has given an order for a company to immediately stop trading and close.  Our role is to make sure any creditors of that company are identified and the company's assets are seized to pay money the company owes to its customers and suppliers because it has been forced to stop trading.